Last updated: 10 November 2026
We only ask for the information we need to answer your request and provide our service, and we do not sell it.
1.Who we are
The Clean Team provides cleaning services in Qatar from our office at Al Qamra Holdings Building, 4th Floor, Office # 4, Al Difaaf Street 38, Al Sadd, Doha. We are responsible for the personal information described on this page.
2.Information we collect
When you send a request through our Contact page, we collect:
- Your name, phone number and email address.
- Your company name and address, if you give them.
- The details of the service you want: cleaning type, how often, number of rooms and bathrooms, hours, cleaning material, and your preferred date and time.
- Any comments you add.
When you call us, message us on WhatsApp or email us, we keep the details you share so we can help you.
3.How we use your information
- To reply to your request and give you a price.
- To arrange, confirm and carry out your booking, and to send the right cleaner to the right address.
- To contact you about your booking, such as changes or reminders.
- To handle feedback and complaints and improve our service.
- To meet our legal obligations.
We will not send you marketing messages unless you have agreed to receive them.
4.Who we share it with
- The members of our team who handle bookings, and the cleaners assigned to your visit, who receive only the details they need.
- Companies that help us run this website and our email, who may only use the information to provide that service to us.
- Government or other authorities, when the law requires it.
We do not sell or rent your personal information.
5.Cookies
This website only uses the cookies it needs to work: a session cookie and a security cookie that protect our forms. We do not use advertising or tracking cookies.
Links to WhatsApp, Facebook and Instagram take you to those services, and their own privacy policies apply there.
6.How long we keep it
We keep your information for as long as we need it to provide our service, deal with any questions about it, and meet our legal and accounting obligations. After that, we delete it.
7.Keeping it safe
We use reasonable technical and organisational measures to protect your information, and only people who need it can see it. No website or email is completely secure, so please do not send us payment card details through the form or by email.
8.Your rights
Under Qatar's Law No. 13 of 2016 on the protection of personal data privacy, you can ask to see the personal information we hold about you, ask us to correct or delete it, or object to how we use it. To do so, contact us using the details below. We may ask you to confirm who you are first.
9.Children
Our services are booked by adults. We do not knowingly collect personal information from children.
10.Changes to this policy
We may update this policy from time to time. The version on this page, with the date at the top, is the one that applies.
11.Contact Us
The Clean Team, Al Qamra Holdings Building, 4th Floor, Office # 4, Al Difaaf Street 38, Al Sadd, Doha, Qatar. PO Box 24845.
Toll free: 800 MAID (800 6243) ·
Office: +974 44807458 ·
info@the-cleanteam.com